Forgot password, how to recover TokenPocket wallet?
If you forget your password, you cannot recover it directly. However, if you have your seed phrase (mnemonic phrase) securely backed up, you can recover your wallet. To do this:
Uninstall and reinstall the TokenPocket app.
Select “Import Wallet” on the welcome screen.
When prompted, choose the recovery using a seed phrase and enter your seed phrase in the correct order.
Set a new password once your wallet is recovered.
Always remember to store your seed phrase in a safe place and never share it with anyone as it is the key to your wallet and funds.
What to do if my TokenPocket wallet gets hacked?
If you suspect that your wallet has been hacked, immediately follow these steps:
Change the password of your TokenPocket wallet if you still have access.
Transfer your remaining funds to a new wallet. Create a new wallet with a different app or platform.
Contact TokenPocket support to report the breach and seek further assistance.
Review any suspicious transactions to confirm unauthorized access.
Consider sharing your experience with the community to raise awareness about potential vulnerabilities.
To prevent further risks, ensure that you use complex passwords, enable security features like two-factor authentication, and keep your wallet's software updated.
How to ensure the security of my TokenPocket wallet?
Securing your TokenPocket wallet involves several practices:
Set a strong, unique password that you don’t use elsewhere.
Enable biometric security options like fingerprint or facial recognition if available.
Regularly back up your seed phrase and password, storing them in multiple secure locations.
Only download the app from official app stores and verify the website if using the desktop version.
Always log out of your wallet after use, especially on shared devices.
Education on phishing scams and how to recognize suspicious links and messages is also crucial. Only connect to DApps that you trust and always review transaction permissions.
Can I use TokenPocket to access multiple blockchain networks?
Yes, TokenPocket is designed to support multiple blockchain networks. Users can add different wallets for various blockchains such as Ethereum, EOS, TRON, and others.
To add a new blockchain, navigate to the “Assets” tab.
Select "Add Wallet" and choose the blockchain you wish to add.
You can then either create a new wallet for that network or import an existing one using your seed phrase.
This flexibility allows users to manage a diverse portfolio of digital assets and participate in different blockchain ecosystems with ease.
What are the transaction fees for using TokenPocket?
Transaction fees on TokenPocket may vary based on the type of transaction and the blockchain network being used. Here are some typical aspects:
Ethereum transactions usually have higher gas fees due to network congestion.
EOS and TRON typically have lower transaction fees, often allowing users to perform multiple transactions at minimal costs.
TokenPocket does not charge additional fees; however, users should ensure they have enough native tokens (for example, ETH for Ethereum) to cover transaction fees.
To ensure smooth transactions, always check the current fee rates for the blockchain you are using, especially during high-traffic times.